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Diamond Pharmacy Long Term Care Services


Sales Team

Nick McFerron

Account Executive, Assisted Living and Personal Care Division, Pharmacy Services

Nick manages personal care homes and assisted living facilities throughout eastern Pennsylvania. Contact Nick by phone at 724.464.8572, or by email at nmcferron@diamondpharmacy.com.

Professional Overview
  • 4 years of correctional marketing experience
  • 3 years of experience as an account executive
  • 14 years of experience as an EMS healthcare provider
  • Graduate of Indiana University of Pennsylvania

Charles E. Plazio

Account Executive, Assisted Living and Personal Care Division

Charles oversees accounts with personal care homes/assisted living facilities, drug and alcohol/detox units, youth residential facilities, and universities. He coordinates the transition of the facilities to Diamond’s services, including educating the facility on policy and procedures. Contact him by phone at 724-762-9839, or by email cplazio@diamondpharmacy.com .

Professional Overview
  • Over 18 years of long-term care experience
  • 4 years of experience as a patient services coordinator, working with social workers, insurances, family members, physicians (including residents/fellows/interns), and serving as a liaison for transplant recipients
  • 2 years of experience as an account executive selling medical supplies and services
  • 2 years of experience as a VP of outside sales in financial industry
  • 1 year of experience as an account executive in insurance industry
  • 2 years of experience as a medical supply technician

Michael Rogalski

Sales and Account Manager of Nursing Home Division

Mike is responsible for managing skilled facility accounts, along with preparation of bids, requests for proposal, and contract management. Reach Mike at 412-289-2080, or by email at mrogalski@diamondpharmacy.com.

Professional Overview
  • 25 years of long term care sales experience
  • 22 years of long-term care account management experience
  • Graduate of Clarion University, 1989

Larry Mack

Account Executive, Skilled Nursing Division, Medical Supply

Larry is responsible for Diamond Medical Supply’s accounts which relate to personal care and assisted living facilities throughout Pennsylvania and parts of Ohio. He is also a certified fitter for therapeutic shoes (diabetic footwear). Get in touch with Larry by phone 888.520.2500 ext. 7319, or email lmack@diamondpharmacy.com .

Professional Overview
  • 16 years of durable medical equipment sales
  • 4 years of experience in long term care/pharmacy
  • Graduate of William Boyd School of Business, 1991
  • American Board for Certification in Orthotics, Prosthetics, and Pedorthics, Inc. Certified Fitter–Therapeutic Shoes, 2010
Management Team

Joan R. Zilner, R.Ph.

President, Owner, Consultant

Joan has been president of Diamond Drugs, Inc. for over 20 years. She maintains an active role overseeing accounts in Louisiana and New Jersey.

Joan is a graduate of Duquesne University, along with her husband, Gilbert. In 2014, they were named as Distinguished Alumni, the first husband and wife team to be honored together. In October 2015, they will be inducted into the Duquesne University Century Club of Distinguished Alumni. The have also been recognized by the Indiana County Chamber of Commerce as inaugural inductees into the Business Hall of Fame. She is involved in many outside activities and many charitable organizations.

Professional Overview
  • Over 40 years of long-term care pharmacy experience
  • Over 30 years of correctional pharmacy experience
  • Graduate of Duquesne University, 1960

Gilbert Zilner, R.Ph.

P.D. Vice President, Owner, Consultant

Gilbert is involved with basic management of contracts, consulting, and internal operations. He has forty-seven years experience in clinical pharmacy consulting to institutions performing drug regimen reviews, ensuring OBRA, psychotropic protocols, nursing med reviews, ect. Gib is an expert on pharmacy and nursing laws and regulations. He will keep facilities up to date on current regulations and policies. Gib has a solid understanding of Diamond’s procedures and correctional facility needs and is responsible for different facilities throughout the United States. His involvement in the set up includes writing policies and procedures, conversion of Diamond Pharmacy system, formulary development and ongoing facility maintenance.

Professional Overview
  • 47 years of clinical pharmacy experience
  • 27 years of correctional experience
  • Licensed surgical fitter
  • Past President, Aging Services, Indiana Chapter
  • Graduate of Duquesne University 1960
  • Continuing Education, Duquesne University & the University of Pittsburgh

Mark J Zilner, R.Ph.

Chief Operating Officer, Owner

Mark is a registered pharmacist and one of the owners of Diamond Pharmacy Services. Mark is fully dedicated to the management of correctional facilities. He provides direct operational oversight in the areas of policies and procedures, production, drug formulary design, managed care, cost containment studies, mail order services, etc. Mark has been directly involved with all of Diamond’s correctional contracts and has overseen most of our facilities’ start ups. Most recently, Mark has been instrumental in the creation of three new Diamond subsidiaries, SapphireHealth, InnovaHealth and RemedyRepack.

Professional Overview
  • 20 years of clinical pharmacy experience
  • 20 years of correctional experience
  • Clinical Consultant Pharmacist
  • Registered Pharmacist, Pennsylvania, Arkansas, Tennessee, Michigan, Louisiana, & Nebraska
  • Graduate of Northeastern University, 1991
  • Continuing Education, American Society of Consultant Pharmacists
  • Clinical Internship, Veteran’s Association Hospital, Boston, MA

John J. Avolio, R.Ph., C.G.P.

Director of Assisted Living Services & LTC Educational Programs

John specializes in geriatric pharmacy and oversees assisted living pharmacy services for Diamond. He also directs continuing education efforts for long-term care professionals, including annual education conferences.

Professional Overview
  • 32 years of long-term care, personal care, correctional and detention facility pharmacy experience
  • Certified Geriatric Pharmacist, 2000
  • Clinical Consultant Pharmacist since 1989
  • Conducts educational in-services and seminars to PA personal care associates
  • Instructed Medical Terminology, Anatomy and Physiology, and Pharmacology at Cambria and Westmoreland County Community Colleges
  • Graduate of Temple University School of Pharmacy, 1982 – Magna Cum Laude

Paul R. Daisley, R.Ph.

Director of Long Term Care

Paul supervises all daily operations pertaining to nursing facility customers and Assisted Living facilities associated with those facilities. He is responsible for coordinating the transition of all new long term care business to Diamond Pharmacy Services. He also oversees the formulation and implementation of policies and procedures for Skilled Nursing facilities. In addition he oversees implementation of new and existing interfaces to Electronic Health Records and Medical Records at new and existing Diamond customers.

Professional Overview
  • 25 years of experience in long term care pharmacy as a dispensing pharmacist, consultant pharmacist, sales representative, supervisor and director
  • Member, ASCP
  • Member, Pennsylvania Pharmaceutical Association
  • Member, American Society of Consultant Pharmacists
  • Past- Western Pennsylvania Regional Director American Society of Consultant Pharmacists
  • Graduate of University of Pittsburgh School of Pharmacy, 1986

Deborah Milito, Pharm. D.

Director of Skilled Facility Consultants, Adverse Drug Reaction Coordinator and Joint Commission Performance Improvement Coordinator

Dr. Milito is the Director of Clinical and Consultant Services-Skilled Division for Diamond Pharmacy Services. She also serves as the team leader for the Joint Commission’s Performance Improvement, Provision of Care, Medication Management, and National Patient Safety Goals initiatives. Dr. Milito is responsible for overseeing the education of the Skilled Consultant Pharmacists in Pennsylvania and Ohio. She has 28 years of acute care experience, 8 years of correctional experience, and 13 years of Long-Term Care (LTC) experience. Deborah is certified in Anticoagulation Medication Therapy Management (MTM) and has completed certification in Antimicrobial Stewardship with the Society of Infectious Disease Pharmacists (SIDP) and ASCP. She serves as chairman for the Antibiotic Stewardship Committee of the American Society of Consultant Pharmacists (ASCP) and recently received the President’s Award for Education at ASCP’s National Conference in 2017. Dr. Milito received her B.S. in Pharmacy in 1980 and her Doctorate in Pharmacy in 1997 from Duquesne University in Pittsburgh PA. She is also a Board Certified Geriatric Pharmacist. She has taught Pharmacy Law and Ethics at the Community College of Allegheny County and Clinical Skills at Duquesne University. Finally, Deborah recently published her first book – What You CAN Do When You Lose a Loved One.

Professional Overview
  • 6 years of correctional experience
  • 26 years of hospital clinical experience
  • Currently licensed in Pennsylvania
  • Certified in Smoking Cessation, Hyperlipidemia, and Anticoagulation
  • Graduate of Duquesne University School of Pharmacy, 1980
  • Doctor of Pharmacy from Duquesne University, 1997
  • Extensive clinical rotation in Infectious Disease Excela\Hospital System, Latrobe Hospital
  • Professor of Pharmacy Law and Ethics at the Community College of Allegheny County

Debi Yackuboskey, CRNP, MSN

RN Consultant

In addition to providing consultation and educational services to long-term care customers, Debi oversees all nursing services provided by the organization. She directly oversees the LPN/Medication Exchange Tech Dept. and is responsible for maintaining regulatory compliance of the IV Dept. Additionally, Debi is the Infection Control Coordinator and is in charge of formulating infection control policies for the pharmacy. As a Certified Registered Nurse Practitioner, Debi has established a Wellness Clinic for Diamond employees and provides assessment, diagnosis and treatment of acute care issues such as infections, skin conditions and minor injuries.

Professional Overview
  • 32 years of nursing experience
  • 20 years of long-term care experience in nursing supervisory and administrative positions
  • 14 years of experience as a CRPN in Family Home Healthcare
  • Licensed CRNP, RN and LPN in Pennsylvania
  • Master of Science in Nursing/Family Home Health Nurse Practitioner Certification, Carlow College, 1999
  • Bachelor of Science in Nursing, Indiana University of Pennsylvania, 1993 – Graduated Magna Cum Laude
  • Bachelor of Science in General Science Education, Indiana University of Pennsylvania, 1990
  • Bachelor of Arts in Psychology and Sociology, Indiana University of Pennsylvania, 1980
  • LPN Diploma, Indiana Area Vocational – Technical School, Practical Nursing Program, 1983
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