Smooth Transition
Once the packaging, medication carts, and billing dates for the automated cycle have been finalized, we can schedule Family days to address any questions residents or their family members may have. If a Family day is not needed, please feel free to reach out to us directly with any questions or concerns.
The Process
30 Days Prior to Start
Diamond visits community to gather information.
15 Days Prior to Start
Place all new medication orders through Diamond Pharmacy, so they are synced with the auto cycle.
7 Days Prior to Start
Conduct a staff in-service no earlier than a week before starting with Diamond.
1-2 Days Prior to Start
Diamond staff will be on-site setting up medication carts to ensure current orders have been recieved.
Day of Start
Diamond staff will be on-site during the first medication pass to ensure a smooth transition.
Day after Start
Diamond staff will be on-site for any question or concerns.